1. Who We Are
Auto-Drive Driving School is a professional driving instruction service based in North and Central London, providing automatic driving lessons across Camden and surrounding areas.
Business name: Auto-Drive Driving School Website: https://auto-drive.net Email: info@auto-drive.net Phone: 07572 923950
2. What Information We Collect
When you use our website or contact us, we may collect the following personal information:
- Full name
- Email address
- Phone/contact number
- Postcode
- Experience level (driving experience you provide when booking)
- Preferred lesson type and dates
- Any additional information you provide in the message/notes field.
3. How We Collect Your Information
We collect information when you:
- Fill in our online booking form
- Fill in our contact form
- Contact us directly by phone, email or WhatsApp
4. How We Use Your Information
We use your personal information solely to:
- Respond to your enquiry about driving lessons
- Confirm and manage your lesson bookings
- Contact you regarding lesson times, cancellations or rescheduling
- Provide the driving tuition service you have requested
We do not use your information for marketing purposes without your explicit consent. We do not sell, share or pass your personal data to any third parties.
5. Legal Basis for Processing (GDPR)
Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal grounds:
- Contract
- to fulfil the driving lesson service you have requested
- Legitimate interests — to manage bookings and communicate with you about your lessons
- Legal obligation — where required by law
6. How Long We Keep Your Data
We retain your personal information for as long as is necessary to provide our service and for a reasonable period afterwards for administrative purposes. Typically this means:
- Booking enquiries — up to 12 months
- Active student records — for the duration of your lessons and up to 2 years after your last lesson
After this period your data is securely deleted.
7. Cookies
Our website uses cookies to help improve your browsing experience. Cookies are small text files stored on your device. We use:
- Essential cookies — necessary for the website to function correctly
- Analytics cookies — to help us understand how visitors use our site (if applicable)
You can control cookies through your browser settings at any time. A cookie consent notice is displayed when you first visit our website.
8. Third Party Services
Our website is built on WordPress and uses the following third party services which may process data on our behalf:
- WPForms — for processing booking and contact form submissions
- Google — for website analytics and Google Maps (if applicable)
- WhatsApp — if you contact us via our WhatsApp link
Each of these services has their own privacy policy. We recommend reviewing them if you have concerns.
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- ✅ Right to access — request a copy of the data we hold about you
- ✅ Right to rectification — request we correct inaccurate data
- ✅ Right to erasure — request we delete your personal data
- ✅ Right to restrict processing — request we limit how we use your data
- ✅ Right to object — object to us processing your data
- ✅ Right to data portability — request your data in a transferable format
To exercise any of these rights, please contact us at info@auto-drive.net
10. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information against unauthorised access, loss or misuse.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We recommend checking this page periodically.
12. Contact Us & Complaints
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@auto-drive.net Phone: 07572 923950
If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): 🌐 www.ico.org.uk 📞 0303 123 1113